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Customer satisfaction is important to us. Should you wish to return your products you may contact us at sales@gobigtactical.ca if you are not satisfied with your purchase. Returns are subject to a 15% restocking fee unless an error has been made by the staff at Go Big Tactical

To complete a return please email us at sales@gobigtactical.ca to obtain an RMA number. Include in the email your name, shipping address, phone number and email, and reason for the return. Please include a copy of the original receipt. The item must be in new condition with the new packaging and materials.

Once you have obtained an RMA number please ship the item to us with a traceable method. We do not accept Cash on Delivery and packages must be pre-paid